“Buyer“ means the person who accepts a quotation/price of the Seller for the sale of the Goods or whose order for the Goods is accepted by the Seller.
“Goods“ means the goods (including any instalment of the goods or any parts for them) which the Seller is to supply in accordance with these Conditions and any goods supplied in substitution for or in replacement of or in addition to such goods.
“Seller” means WaveMemo LTD (registered in England). The company that will be selling the goods.
“Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller.
“Contract” means the contract for the purchase and sale of the Goods.
“Writing” includes letter, cable, facsimile transmission, email and comparable means of communication.
Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time. The headings in these Conditions are for convenience only and shall not affect their interpretation.
1.1) The purchase Contract is concluded with WaveMemo.
1.2) By placing the Goods in the online shop, we make a binding offer to conclude a Contract for these items. You can initially place our Goods in the shopping cart without obligation and correct your entries at any time before sending your binding order by using our editor and explained in the order process, which can be found here.
1.3) The Contract is completed by clicking on the order button to accept the offer for the Goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
2.1) No orders submited by the Buyer shall be deemed to be accepted by the Seller unless and until confirmed by the seller’s authorised representive.
2.2) The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the Buyer and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.
2.3) Due to the nature of the custom products, the cancellation of orders must adhere to the Right Of Cancellation policy which can be found here.
2.3) The description, quantity and specification of the Goods shall set in the highest standatrd be set e thse set out in the Seller’s quotation
We accept the following payments on our shop for checkouts;
4.1) Credit Card/Debit Cards.
When you submit the order, you provide your credit card details. After fraud prevention processed the legitimisation of the cardholder, the payment transaction is carried out automatically and your card is debited.
4.2) Paypal/Paypal Express Checkout.
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimise with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You’ll get more information during the ordering process.
4.3) Klarna Payments
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payments is to be made to Klarna.
Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, The United Kindom,Germany, Sweden, Norway, Denmark and Finland.
The payment methods Pay in  days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
5.1) If Goods are delivered with obvious transport damage, please report such errors to the Courier company as soon as possible and please contact us immediately. Failure to make a complaint or to contact us will delay your claims and their enforcement, especially your warranty rights.
5.2) All Goods will have courier insurance, which will cover the cost of the Goods. plus deliver fee but failure to report the damage will delay the claims and warranty rights.
5.3) Take pictures of the damaged parts so we can carry an investigation and make a claim with the Couriers company.
Subject to the conditions set out below the Seller warrants that the Goods will correspond with their specification subject to such tolerances as are reasonable and as are normally accepted in the trade and will be free from defects in material and workmanship at the time of delivery.
The above warranty is given by the Seller subject to the following conditions:
6.1) The Seller shall be under no liability in respect of any defect in the Goods arising from any pictures, designs or specification supplied by the Buyer.
6.2) The Seller shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Seller’s instructions (whether oral or in writing), misuse or alternation or repair of the Goods without the Seller’s approval.
6.3) The Seller shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Goods has not been paid by the due date for payment.
6.4) The above warranty does not extend to Goods not manufactured by the Seller, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the Seller.
6.5) Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall (whether or not delivery is refused by the Buyer) be notified to the Seller within 30 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If delivery is not refused, and the Buyer does not notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered In accordance with the Contract.
6.6) Any claim by the Buyer which is based on short delivery or non-delivery shall be notified to the Seller in Writing (in the case of short delivery) within 7 days of delivery and (in the case of non-delivery) within 30 days of receipt by the Buyer of the Seller’s Invoice for the goods which the Buyer claims have not been delivered. If the Buyer does not notify the Seller accordingly the Buyer shall not be entitled to reject any goods that have been delivered and the Seller shall have no liability for such short delivery or non-delivery.
6.7) Where any valid claim in respect of any of the Goods which is based on any defect in the quality or Condition of the Goods or their failure to meet specification is notified to the Seller in accordance with these Conditions the Seller shall be entitled to replace the Goods or (refund to the Buyer the price of the Goods depending on extent of damage) (or a proportionate part of the price), but the Seller shall have no further liability to the Buyer.
6.8) The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods if the delay or failure was due to any cause beyond the Seller’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller’s reasonable control:
Act of God, explosion, flood, tempest, fire or accident.
War or threat of war, sabotage, insurrection, civil disturbance, or requisition.
Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority.
Import or export regulations or embargoes.
Strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party).
Difficulties in obtaining raw materials, labour, fuel, parts or machinery.